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Process and Quality Improvement

Transformational change by improving research process efficiency and quality

Process and quality improvement studies can result in improved efficiency or effectiveness by improving work processes. Various business management strategies have been developed to improve the performance of organizations by improving the processes by which they carry out their work.

These strategies, which include Lean and Six Sigma, aim to implement process improvements through a coordinated set of principles and practices that promote greater efficiency and effectiveness, with fewer wasteful practices or errors.

Lean (also known as Lean Production, Lean Enterprise, and Lean Thinking) involves a set of principles, practices and methods for designing, improving and managing processes. A Lean process reflects the goal of continually reducing waste and improving work flow to efficiently produce a product or service that is perceived to be of high value to those who use it. Implementation of Lean involves systematic process assessment and analysis.

Six Sigma is a business management strategy used to improve the quality and efficiency of operational processes. Six Sigma aims predominantly to make processes more uniform and precise through the application of statistical methods.

Kim Toussant and Jack Frost serve as the two CCTS Lean Six Sigma Black Belts. You can learn more about Lean Six Sigma in this published article from The Ohio State University College of Public Health.

View some of the results from recent CCTS Continuous Process Improvement initiatives.

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